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How to get thousands of ringgit back from an ex-gf

(I'm making this post on behalf of someone else. I won't disclose unimportant details like the exact amount for safety and privacy reasons.) So my friend's ex-gf had my friend buy her a really expensive phone by signing a data line worth about RM300+/month. At first, the ex promised to pay back the amount every month, and she did not appear as the type to deceive throughout the relationship. But after their break-up, she stopped paying him, and my friend had to pay for her phone himself. It's starting to take a toll on his financial situation, but when he tried to terminate the contract, the penalty was thousands of ringgit (<5000). Is there any way for him to get the money back from her without resorting to court, if possible? Note he gave: - The contract did not have her name on it.