Is FedEx really that bad?

Well, I really hoped that my Laptop will be delivered via DHL, but as it turns out, FedEx ships to Germany too...

And i´ve really seen it all, from Peoples Packages just going to Hong Kong for no reason, them not showing up, to one Persons Package even being bent 90°

And even my own experiences arent the best. last time they delivered something they just threw the package at me and ran away.

So, I just wanted to ask around if anyone actually has good experiences with them, now that I unwillingly trusted FedEx 1000€ of my Money that i likely will never see again